February 22, 2022

Jira Integration: Take Action on your Public Cloud Violations

With Tenacity’s latest product update, users can now create Jira tickets directly within the platform to actionize issues and violations.

There’s a little thing we like to say here at Tenacity: “You can’t fix what you can’t see.”

If you can’t get a grip on the assets you own, where they live, how much they are costing you, or where they are causing issues, you can never begin to take action towards resolution.

It’s the reason why visibility is one of the core pillars of cloud management excellence. Tenacity gives you an aggregated view of every asset and service deployed across all your cloud accounts, subscriptions, and regions, so that you have clear visibility over your assets and prioritized clarity over what needs fixing.

Now all that’s left to do is start fixing them… 

Enter: our new Jira Integration.

Putting Your Issues Into Action with Tenacity + Jira

With our new Jira Integration, users can take the data from their Tenacity account and use it to plan, track, and manage their agile and software development projects directly within their Jira account. Creating Jira tickets directly from our Violations Dashboard will not only help our community actionize their found issues but also streamline mitigation efforts.

So, how do you get started?

If you’re a current Tenacity user, simply head over to your Company Settings page and click on “Integrations.” At the bottom of your Integrations list, you will see the option to integrate Jira. After clicking this integration button, you can set up your account in just a few clicks. (Just note that you will need AdminAccess-level privileges on your Atlassian Jira account to get things set up.)

Once the integration is complete, you can define your default integration details from the Integrations page, such as default project, default assignee, and default format. Or, you can update these unique details each time you create a new ticket.

Once you’re integrated, you can head over to your Violations page within Tenacity and select any resources or violations you want to assign to someone in your Jira organization. A button will pop up at the bottom of the page, and you can select the blue Jira icon to select “Add Ticket.”

When creating a Jira ticket inside Tenacity, you can take advantage of the default Jira details you set up under the Integrations menu, or fill out unique ticket details such as the project you would like to assign the issue to, along with a summary and description of the issue that will be brought into the Jira ticket. You can also view related subtasks directly within the Create Ticket window.

There you have it! With Tenacity’s newest Jira Integration, you can now see what you need to fix and take the first steps towards fixing it.

Want to learn more about our new Jira Integration feature? Head to our Knowledge Hub to get answers.

If you’re not currently a Tenacity user but would love to start mapping your current public cloud violations to your organization’s Jira projects, getting set up has never been easier. Head to our Sign Up page and in just a few clicks (and zero sales calls) you can get started with Tenacity right now.

Latest articles

Browse all