Jira Integration Guide

Time: <5 Minutes 

What You Need: AdminAccess level privileges to your Atlassian Jira account.

Benefits of This Feature: Take action on Tenacity cloud compliance findings. Streamline your workflows by easily and quickly assigning Tenacity findings to Jira tickets for you team. 

Integration Steps:

1. Login to Tenacity

2. Click Company Settings and select Integrations

Screen Shot 2022-03-01 at 12.27.55 PM

3. Select Jira tile and click "Connect" button

Screen Shot 2022-03-01 at 12.36.56 PM

6. Click Integrate Jira 

Screen Shot 2022-03-01 at 12.46.19 PM

7. Login to Your Jira Account  (Set With AdminAccess Level Privileges) 

Screen Shot 2022-02-22 at 12.58.42 PM

8. Select Desired Project and View

Screen Shot 2022-02-21 at 3.51.58 PM

9. All Enabled Jira Integrations can be found in Settings are under Integrations

Screen Shot 2022-03-01 at 1.02.31 PM


Create a Jira Ticket:

1. Navigate to Your Violations Dashboard 

Screen Shot 2022-02-22 at 1.32.19 PM

2. Check resource(s) needed for Jira ticket

Screen Shot 2022-02-22 at 1.41.42 PM-1

3. Select the Jira Button and click Add Ticket (Location: Bottom Middle Screen) 

Screen Shot 2022-02-22 at 1.44.06 PM-1

4. Edit Populated Project and Ticket Details if necessary 

Screen Shot 2022-02-22 at 1.48.25 PM-1

5. Click Create Ticket 

Screen Shot 2022-02-22 at 1.56.03 PM


If you need assistance with your Jira integration or would like to see a specific tool integrated within Tenacity to better improve your workflows, give us a shout at CS@tenacitycloud.com 


This Jira Integration Guide was produced by Tenacity Customer Success with 💜